ECTS credits ECTS credits: 3
ECTS Hours Rules/Memories Hours of tutorials: 3 Expository Class: 9 Interactive Classroom: 10 Total: 22
Use languages Spanish, Galician
Type: Ordinary subject Master’s Degree RD 1393/2007 - 822/2021
Departments: Plant Production and Engineering Projects
Areas: Engineering Projects
Center Higher Polytechnic Engineering School
Call: Second Semester
Teaching: With teaching
Enrolment: Enrollable | 1st year (Yes)
Project quality management aims to ensure that the current project achieves the expected results in the most efficient way, and that the deliverables are accepted by the most relevant stakeholders. It involves overseeing all activities necessary to maintain the desired level of excellence. This includes the creation and implementation of quality planning and quality assurance, as well as quality control and improvement. To this end, the following specific objectives will be developed.
Describe the quality strategy, approach and process to be used for the project. Identify the roles and responsibilities related to project quality management. Identify the main project management artifacts and deliverables. Define the quality control and quality assurance activities and plan them throughout the project. Support agreement on project quality requirements and metrics, and the method for assessing them. Specify the methodology, standards, tools and techniques used to support quality management.
The degree's memory contemplates the following contents for this subject:
- Basic and advanced concepts in the field of project quality management: Knowledge or contents
- Apply critical, logical and creative thinking: Abilities or skills.
- Compare and select technical and management alternatives: Abilities or Skills
- Develop a quality management plan. Evaluating management success: Competencies
These contents will be developed according to the following agenda:
A) MASTER CLASSES
Topic 1.- Introduction to the concept of quality (1 hour)
Definition of the quality characteristics of the project (1 hour)
Topic 3.- Techniques for project quality planning (2 hours)
Development and implementation of the Quality Assurance System (2 hours)
Development and Implementation of the Quality Control System (2 hours)
Process of integration of quality in the deliverables (2 hours)
Topic 7. Final delivery acceptance process (1 hour)
Lessons learned report elaboration (1 hour)
B) INTERACTIVE TEACHING
The practices will be carried out in groups and following the work of the master's course.
Functional scheme of quality and deliverables with PM2 methodology (2 hours).
Elaboration of documentation from scope data (2 hours).
Practice 3.- Metrics development (2 hours)
Practice 4.- Review of main techniques of quality control by sampling (2 hours)
Practice 5.- Development of artifacts (2 hours)
Practice 6.- Final integration (2 hours)
C) GROUP TUTORIALS
In the group tutoring sessions, the doubts raised by the students on the problems formulated in the theoretical and practical sessions will be addressed.
BASIC BIBLIOGRAPHY
Comisión Europea, Dirección General de Servicios Digitales, Metodología de gestión de proyectos PM² : guía 3.0.1, Oficina de Publicaciones de la Unión Europea, 2021, https://data.europa.eu/doi/10.2799/78438
Soret, I., & De Obesso, M. D. (2020). La gestión de la calidad. Madrid: ESIC editorial.
Papp, J. (2018). Quality Management in the Imaging Sciences E-Book: Quality Management in the Imaging Sciences E-Book. Elsevier Health Sciences.
Ross, J. E. (2017). Total quality management: Text, cases, and readings. Routledge.
COMPLEMENTARY BIBLIOGRAPHY (WEBS OF INTEREST)
https://catedras.ugr.es/openpm2/
https://catedras.ugr.es/openpm2/informacion/presentacion
https://itcformacionyconsultoria.com/noticias/pm%C2%B2-todo-sobre-la-me…
https://europa.eu/pm2/home_en
https://www.youtube.com/watch?v=0-_58YDWerc
https://www.laboratorioti.com/2021/07/20/la-metodologia-pm%C2%B2-public…
https://www.laboratorioti.com/2015/05/18/minicurso-leccion-1-sabes-que-…
https://ec.europa.eu/isa2/solutions/open-pm2_en/´
https://catedras.ugr.es/openpm2/actividades/docencia
https://ec.europa.eu/isa2/solutions/open-pm2_en/
https://europa.eu/pm2/material-0_en
https://community.pmpeople.org/artefactos-de-pm%C2%B2-con-pmpeople/?lan…
https://www.pm2.eu/pm2-agile-certification/
https://wolfproject.es/pm2-el-metodo-de-la-comision-europea-listo-para-…
https://www.pm2alliance.eu/what-is-pm2/
Knowledge:
Con01 - Acquire some basic notions in the field of project management: Knowledge or contents.
Con05 - Monitoring project progress and managing deviations and change control: Knowledge or contents.
Con09 - Basic and advanced concepts in the field of project quality management: Knowledge or content.
H/D01 - Apply critical, logical and creative thinking: Abilities or skills.
H/D02 - Integrate information from different sources: Abilities or skills.
H/D03 - Lead and work effectively in interdisciplinary teams: Skills or abilities.
H/D04 - Ability to strategize to resolve project-related disagreements: Skills or competences.
H/D06 - Make decisions considering technical, economic, social and environmental aspects globally: Abilities or skills.
H/D07 - Ability to exchange opinions and to effectively communicate and defend their ideas: Abilities or skills
H/D09 - Ability to generate projections to position the project for the future: Abilities or skills
H/D10 - Compare and select technical and managerial alternatives: Abilities or skills
H/D14 - Ability to analyze and synthesize: Abilities or skills
Comp01 - Manage decision making tools: Competencies
Comp02 - Define project governance: Competencies
Comp04 - Identify, involve, manage and monitor stakeholders in the project: Competencies
Comp09 - Identify problems and develop effective solutions in people management: Competences
Comp11 - Develop a quality management plan. Evaluating management success: Competencies
Comp12 - Develop a procurement management plan: Competencies
Skills / Abilities:
H/D01. 2.1. Ability to analyze new and complex engineering products, processes and systems within a broader multidisciplinary context; select and apply the most appropriate established analytical, computational and experimental methods, as well as innovative methods and critically interpret the results of such analysis.
H/D03. 2.3. Ability to identify, formulate and solve incompletely defined, and/or conflicting engineering problems, admitting different valid solutions, requiring consideration of knowledge beyond that of their discipline and taking into account social, health and safety, environmental, economic and industrial implications; select and apply the most appropriate analytical, computational and experimental methods, as well as the most innovative methods for problem solving.
H/D15. 6.2. Ability to manage complex technical or professional activities or projects that require new approaches, taking responsibility for the decisions taken.
Comp14 - Integrate sustainability in project management and evaluate sustainability in projects: Competencies
Comp15 - Develop, implement, monitor and estimate resources in research project execution plans:
Competencies
Comp16 - Understand the basic implications of the environment surrounding the project: the permanent organization that develops the project; the economic, financial and market environment; the technological environment and the legal environment.
Comp17 - Understand and apply the concept of project and project management (project orientation).
Four-month course, with 12 hours of lectures. Practices are carried out in groups of 20 students, with application of methodologies and techniques to specific cases. There are 6 laboratory practice sessions (2 hours each). The practical classes consist of classes with computer support (students' laptops) and working in groups on a project (common thread) taking what is discussed in theory to their specific case.
The use of the USC virtual platform will speed up the bidirectional flow of information between student and teacher, giving agility to the teaching of the subject, and facilitating the access to the documentation by the student.
The teaching methodologies used are:
Participative lectures. Seminars and conferences (Con01, Con05, Con09, comp04, comp09).
Laboratory practices (H/D01, H/D02, H/D03, H/D05, H/D06, H/D07, H/D08, H/D09, H/D10, H/D14).
Use of classic and digital whiteboards. Use of the virtual classroom (Comp 01, comp0.2, comp04, comp09, comp11, comp12).
Making computer presentations (H/D14).
Problem solving. Preparation and presentation of course work/s (H/D01, H/D02, H/D03).
Case-based and project-based learning (Con09, comp04, comp09)
Individualized and group tutorials (H/D06, H/D07)
Autonomous work and independent study of students (Con01, Con05, Con09, comp04, comp09).
Group work and cooperative learning. Active discussion sessions (H/D03, H/D05, H/D06).
Evaluation of competencies through control exercises (Con01, Con05, Con09, comp04, comp09).
H/D01, H/D02, H/D03, H/D05, H/D06, H/D07, H/D08, H/D09, H/D10, H/D14, Comp 01, comp0.2, comp04, comp09, comp11, comp12)
Work delivered and/or exposed (50%): competences (Con01, Con05, Con09, comp04, comp09, H/D01, H/D02, H/D03, H/D05, H/D06, H/D07, H/D08, H/D09, H/D10, H/D14, Comp 01, comp0.2, comp04, comp09, comp11, comp12)
Qualifications for case studies and oral examinations will be kept only during the academic year. The attendance grade will be maintained for several academic years.
A minimum grade of 4.0 will be required in each of the parts (written test and written work) to be practiced in order to pass the course.
These criteria are valid for the 1st and 2nd opportunity. Repeating students will be governed by the same criteria. In the case of dispensation or percentage destined to attendance and active participation, the works delivered/exhibited in regime of continuous evaluation will be transferred, passing the value of the same ones to a 40 %.
For cases of fraudulent performance of exercises or tests, the provisions of the “Regulations for the evaluation of the academic performance of students and review of grades” will apply..
Students who have been granted dispensation from attendance by the Degree Committee in accordance with the provisions of the Regulations on class attendance, should be aware that in order to pass this subject it is essential that prior to the start of teaching in the course they contact the teacher to establish the work and evaluation criteria to be followed, which will be made public to all students.
The student will receive 12 hours of expository teaching and will participate in 12 hours of practice (interactive teaching), in which he/she will also be evaluated (2 hours). In addition, three hours of tutorials in small groups will be contemplated. In addition, the student will have to develop additional non face-to-face work, preparing documentation for the face-to-face classes, carrying out works of the subject, preparing the written tests object of evaluation,... 51 hours of personal work will be dedicated to these tasks.
- Attendance to all teaching activities.
- Consultation of the recommended bibliography.
- Frequent use of tutorials for any type of question related to the subject.
Manuel Francisco Marey Perez
Coordinador/a- Department
- Plant Production and Engineering Projects
- Area
- Engineering Projects
- manuel.marey [at] usc.es
- Category
- Professor: University Professor