ECTS credits ECTS credits: 4.5
ECTS Hours Rules/Memories Student's work ECTS: 74.25 Hours of tutorials: 2.25 Expository Class: 18 Interactive Classroom: 18 Total: 112.5
Use languages Spanish, Galician
Type: Ordinary Degree Subject RD 1393/2007 - 822/2021
Departments: Analytical Chemistry, Nutrition and Bromatology
Areas: Analytical Chemistry
Center Higher Technical Engineering School
Call: Second Semester
Teaching: With teaching
Enrolment: Enrollable
Provide to the student the necessary basic knowledge and skills about the systems of management of the quality in the industry and in the services, his evolution until the current situation, giving him an integrated vision of the different tools and current approaches to the topic, as well as of the role of the quality departments in the modern company.
Develop in the student his capacity to tackle and solving problems in the industrial world, his criterion to select the options and tools of management more appropriate to each situation.
Program of lectures:
Subject 1. Basic tools for quality control: Experimental design. Statistical process control.
Subject 2. Approaches to quality management: Concepts of quality. Historical evolution. Philosophies of the quality in the 20th century. Activities of production and services.
Subject 3. Modern quality management: The Japanese model. The North American model. The European model. Total Quality Management. 5S Methodology. Modal analysis of failures and effects. Lean manufacturing. Kaizen. Continuous improvement: six sigma programs.
Subject 4. Tools for the management of the total quality: Deployment of the quality function. The cost of the quality (Taguchi loss function). Poka-Yoke (To proof of failures). Common tools in the management of the quality (diagrams cause-effect, etc.). Sampling for acceptance. Reliability. Quality by design. Benchmarking. Re-engineering.
Subject 5. Normalization of the systems of quality management: The family of norms ISO 9000. Historical evolution, conceptual and strategic changes in the norms ISO 9000. The Norms ISO 9000/2008. Other equivalent norms in the industry. The systems of environmental management. The family of norms ISO 14000. The systems of integrated management.
Basic
1. J.R. Evans, W.M. Lindsay, Administration and control of the quality, 6ª edition, Thomson, Mexico, 2008
(https://www.academia.edu/10999715/Administracion_y_Control_de_Calidad_-…, veersion pdf)
2. M. Sanguesa, R. Mateo, L. Ilzarbe, Theory and practice of the quality, Thomson, Madrid, 2006
Complementary
1. C. Camisón, S. Cruz, T. González, Management of the quality: concepts, approaches, models and systems, Pearson-Prentice Hall, Madrid 2007
2. M. Casadesús, I. Heras, J. Merino, Practical Quality: a guide not to lose in the world of the quality, FT-Prentice Hall, Madrid, 2005
3. D.H. Besterfield, Quality Control, 8ª edition, Pearson-Prentice Hall, Mexico, 2009.
All the diagrams, schemes and presentations to be used in lectures will be provided to the students from the start of the course through the USC’s e-aula. Also the e-aula, will be used to supply to the students any another type of material that have to be used in the seminars of the course.
General
CG. 6.- Capacity for the handle of specifications, mandatory regulations and norms.
CG.8.- Capacity to apply the principles and methods of the quality.
CG.11.- Knowledge, understanding and capacity to apply the necessary legislation in the exercise of the profession of Chemical Engineer.
Specific
Capacity to design, manage and operate procedures of control of the quality of processes
Capacity to interpret and implement international norms to the management of the quality and the processes of production and services.
Transversal
CT.2. Capacity to organize and schedule
CT.5. Capacity of management of the information
CT.11. Capacity to communicate with experts of other areas
CT.15. Motivation for the quality
CT.18. Leadership.
The virtual teaching facilities (Moodle and MS Teams) available in the USC will be used to develop online teaching. The degree of use of these tools will be dependent on any of the three possible scenarios that follows.
Scenario 1 (classroom teaching without restrictions, other than the required security measures)
Lectures
Based in the utilization of presentations that previously will be provided to the students through the e-aula, will focus basically to the conceptual discussion, the development of diagrams and the orientation about the sources and complementary resources to the subject and topics discussed. Also video-projections and/or computer applications, both commercial and prepared specifically for the course, will be used to facilitate the understanding of the concepts.
Interactive lectures (seminars)
Treats of sessions of practical illustration and debate of the theory, on the base of prior materials supplied or suggested to the student, so that, on the one hand was possible to tackle more detailed or specialized topics of the subjects considered in the lectures and by another, make possible to evaluate the degree of understanding and acceptance of the course contents by the student. It is possible the utilization of videos or computer applications to facilitate the introduction of the topics to discussion and also the presentation of works by part of the students. The participation in the seminars is considered an element of continuous evaluation of the course.
Tutorial Sessions
The tutorial session will be used for debate and answering queries of students about any aspect of the course and to present the structure of examination.
Scenario 2: (cautionary distance)
Lectures will be done online (synchronous ode with MS Teams, maintaining the timing and calendar established for the course). Lecture sessions will be recorded and offered to the students by means of the Moodle platform. Seminars and computer room sessions will be presential, as far as possible. Tutorial sessions will be made non-presential (using MS Teams).
Scenario 3: (confinement)
All teaching sessions in the course will be made online (synchronous mode using MS Tems and Moodle, as in the second scenario). For computer’s room session, only software provided by the USC in License campus mode will be used. His means that all student could download and install the needed software in their own computers. Notice that this software operates only on MS windows operating systems and thus, the students will need to have free access to a computer operating under this OS.
The evaluation of the learning of the student will be derived by means of the accumulation of the qualification obtained in the continuous evaluation (degree of fulfilment and performance in the activities programmed in seminars and tutorial session, as well as his interactive participation in the lectures along the course ) that will compute until 30% of the final qualification and the record achieved in a final examination of the course that will suppose 70% remaining. Records corresponding to course activities will be communicated to the student before the data of the examination.
The participation in an inferior proportion to 60% of the activities proposed will suppose the elimination of the corresponding record to the continuous evaluation, although no impossibility to the student to perform the final examination and in his case, surpass the course. The students that have not obtained continuous evaluation and do not assist to the final examination will be registered in the records act as “Not recorded”.
The record obtained in the continuous evaluation, both if favourable or not, it is conserved in the examination calls of the same academic year. The students of past courses do not conserve any of the components of the record obtained in the previous course.
The variety of tests, group task, public presentations and examinations are developed to assess the competences acquired in the course.
The general and transversal proficiencies are evaluated essentially in the continuous assessment (CG6-20 %, CG8 - 10 %, CG11-15 %; CT2-5 %, CT3-5 %, CT11 5 %, CT15-40 %, CT18-5 %), whereas the specific proficiencies are valued directly for the examination.
A non-negligible probability of changing scenarios along the course may be anticipated. However, the course contents, structure and activities do no need to be modified by these circumstances and thus, the evaluation procedure described will be maintained in any of the three foreseen scenarios.
In cases of fraudulent activities related to exercises or examinations, the Norms related to the evaluation of students and qualifications revision will be applied.
In accordance with the current official USC teaching organization plan, the face-to-face hours and student personal hours of work devoted to this course are the following:
Lectures………….. 28 ... Student’s hours of work ………….. 34…….Total ....62
Seminars………….. 9….. Student’s hours of work ………….. 11…...Total…. 20
Group tutorials... 1…. Student’s hours of work ………….. 4 ….. Total…. 5
Examination……… 5 … Student’s hours of work ………….. 17.5.. Total.. 22.5
Totals ……………….43……………………………………………………. 66.5…………… 109.5
It is assumed that the student starting this course has surpassed the previous courses of mathematics and statistics.
The assistance to the lectures, seminars and tutorial sessions is considered necessary although no compulsory.
The material and presentations used by the professor in the lectures aimed to facilitate and guide the learning, but do not substitute the query and study of the texts of reference recommended neither itself constitute a manual of reference or a text for the preparation of the examination. The student will have to show in the examination that has developed a personal effort of learning into the course topics further of the diagrams or provided lecture scripts by the professor.
Recommendations for online teaching:
• It is necessary to have a computer with a microphone and camera to be able to follow the online activities programmed along the course. For practical computer sessions (in the case these sessions will be developed also online) the computer must operate under MS windows because the software to be used does not support other operating systems.
• Improve the computer and digital competencies by means of the resources available in the USC
The lectures and activities of the course will be given in Spanish
Contingencies plan:
Methodology: Contingency plan for online teaching activities.
These activities will be developed in synchronous mode in accordance with the official calendar and timing established by the Centre. The digital resources available in the USc (Moodle and MS Teams) will be the tools employed in these activities.
Due to the contents of this course, as well to the methodologic approach employed, there will be no significant differences between the online and presential teaching.
For tutorial sessions as well to maintain a fluid communication channel between the students and with the teacher, the tools provided by the Moodle and MS Teams platforms will be used.
Scenario 2: (cautionary distance)
Lectures will be done online (synchronous ode with MS Teams, maintaining the timing and calendar established for the course). Lecture sessions will be recorded and offered to the students by means of the Moodle platform. Seminars and computer room sessions will be presential, as far as possible. Tutorial sessions will be made non-presential (using MS Teams).
Scenario 3: (confinement)
All teaching sessions in the course will be made online (synchronous mode using MS Tems and Moodle, as in the second scenario). For computer’s room session, only software provided by the USC in License campus mode will be used. His means that all student could download and install the needed software in their own computers. Notice that this software operates only on MS windows operating systems and thus, the students will need to have free access to a computer operating under this OS.
Evaluation process:
Scenario 2(cautionary distance) and Scenario 3 (confinement)
The evaluation system and process will be exactly the same, no matter which of three possible scenarios. The only difference will affect the place to develop the evaluation process (classroom or online mode, according to the situation defined by the authorities). The digital tools available in the USC will be applied to develop any remote evaluation processes.
A non-negligible probability of changing scenarios along the course may be anticipated. However, the course contents, structure and activities do no need to be modified by these circumstances and thus, the evaluation procedure described will be maintained in any of the three foreseen scenarios.
In cases of fraudulent activities related to exercises or examinations, the Norms related to the evaluation of students and qualifications revision will be applied.
Rafael Cela Torrijos
Coordinador/a- Department
- Analytical Chemistry, Nutrition and Bromatology
- Area
- Analytical Chemistry
- Phone
- 881816034
- rafael.cela [at] usc.es
- Category
- Professor: University Professor
| Monday | |||
|---|---|---|---|
| 12:00-13:00 | Grupo /CLIS_01 | Spanish | Classroom A2 |
| Wednesday | |||
| 17:30-19:00 | Grupo /CLE_01 | Spanish | Classroom A2 |
| Friday | |||
| 11:00-12:00 | Grupo /CLE_01 | Spanish | Classroom A2 |
| 06.04.2021 09:15-14:00 | Grupo /CLIS_01 | Classroom A2 |
| 06.04.2021 09:15-14:00 | Grupo /CLE_01 | Classroom A2 |
| 07.06.2021 16:00-20:45 | Grupo /CLIS_01 | Classroom A8 |
| 07.06.2021 16:00-20:45 | Grupo /CLE_01 | Classroom A8 |